Job Title
Senior Technical Consultant
Job Scope
The Senior Technical Consultant is accountable for providing advice and consultancy on the company solutions to diverse clients in various industry sectors. S/He designs, configures, tests and implements projects while training and overseeing the team.
Main Duties and Responsibilities
- Develop technical specifications related to the company solutions and achieve final consensus
- Design, configure and customize solutions provided to clients as requested and validated by internal and external stakeholders
- Conduct a gap analysis for all technical issues such as but not limited to interfaces to other systems and new applications/modules recommending enhancements and solving complaints and inquiries
- Highlight inconsistencies through the implementation of different solutions and take action while ensuring the company methodologies are well maintained
- Conduct upgrades and programming exercises and implementations
- Create necessary implementations through best practices and design documentations
- Conduct User Acceptance Test with the client to ensure the successful delivery of the project tasks
- Deliver technical trainings and conduct enablement sessions to colleagues on products of expertise
- Drive the project implementation to a successful ending and ensure customers’ expectations are met
- Assist in pre-sales activities including presentations, demos, proposals and scoping
- Identify valuable information for new sales and services opportunities while working with the client's team
- Ensure a proper and updated documentation
- Promote a professional image of the company at all times
Position Requirements
Education
Bachelor’s degree in Computer Science or any other related field
Experience
At least 5 years of relevant experience