Certification/Approval, Audit and Continued Oversight

• Assist in producing Airspace section outputs, including certificates, approvals, and acceptances for flight procedure design organizations, aeronautical services, search and rescue providers, airspace changes, unmanned aerial services, and related activities. 
• Maintain a database of approvals, certifications, audit reports, and oversight activities while keeping an up-to-date surveillance audit program. Cross-check surveillance activities against the program and GCAA procedures, and maintain a consolidated register of internal and external audit findings, ensuring their timely closure.
• Support in the processing of the UAS application and the OAS application
• Support the section as Play the Eservice coordinator within the section
• Support the section manager and the principal inspectors with the preparation for the Audits

Document Management

• Maintain a comprehensive record of relevant certification, reports, approvals, acceptance, reports, recommendations and general documents to ensure an accurate record and evidence base.
• Receive, classify,consolidate and/or summarize documents and information as well as maintain records of documents to ensure compliance with standards and internal procedures.
• Organize and maintain the section filing system to ensure compliance with GCAA record management procedures
• Develop and execute a programme to quality check presence, quality and organization of approved/accepted manuals and other related documents to ensure compliance with standards.
• Investigate and research files and documents to establish or clarify facts required to progress queries raised internally or externally.

Safety Policy / Safety Promotion and Culture

• Assist in the implementation of safety promotion activities to disseminate and nurture a safety awareness culture in the UAE civil aviation industry.

Administration of Sectional Correspondence and Customers

• Administer the utilisation of GCAA assets under their jurisdiction to ensure optimal utilisation of them.
• Support the Airspace team through scheduling appointments, coordinating arrangements transport, accommodation and travel bookings to ensure smooth organisation operation.
• Act as focal point and handling daily customer services relations for customer serviceenquiries.
• Give input to received complaints and grievances from applicants to ensure that they are properly logged and forwarded to the department or individual concerned.
• Draft correspondence to address stakeholder concerns and submit it to the line manager for approval, ensuring timely and accurate communication with all relevant individuals.

Policies, Systems, Processes and Procedures

• Carry out all administrative activities related to internal standards in accordance with the set policies, procedures and guidelines.
• Follow Safety Affairs functional policies, systems, processes, procedures and controls.

KNOWLEDGE AND EXPERIENCE:

University degree in relevant major or equivalent technical aviation qualifications with 2 years experience.