Jobs / Engineering Jobs / IT Support Engineer
On-site Contract
Lancesoft Middle East -
UAE , Dubai
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Lancesoft Middle East
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Job Details

Employment Contract
Category Information Technology
Industry Information Technology and Services
We are hiring a IT Support Engineer If you are interested, please feel free to share your CV to [Click to show email]
Job Title: IT Support Engineer Duration: 6 Months Location: Dubai
Required Skills & Qualifications Experience: 1+ years in a professional IT support or Help Desk environment. Technical Proficiency: Strong familiarity with the Office 365 suite and expert-level knowledge of Outlook configuration and troubleshooting. Tooling: Experience using professional ITSM/Ticketing tools (e.g., Service Now, Remedy, Manage Engine, or Jira Service Management). Monitoring: Basic understanding of monitoring principles and responding to system alerts. Problem Solving: A methodical approach to diagnosing technical issues under pressure. Must have driving license & own car Soft Skills Patience & Empathy: The ability to translate "tech-speak" into plain English for non-technical users. Time Management: Ability to prioritize tickets based on business impact and urgency. Good communication Skills.

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About Lancesoft Middle East
UAE, Dubai
Information Technology and Services
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