Responsibilities:

1. Prepare and serve high-quality coffee beverages, utilizing espresso machines and other equipment to ensure consistency and excellence in every cup.
2. Engage with customers to understand their preferences, providing personalized recommendations that enhance their experience and foster customer loyalty.
3. Maintain cleanliness and organization of the coffee bar area, adhering to health and safety regulations to create a safe and inviting environment.
4. Monitor inventory levels of coffee beans and supplies, placing orders as necessary to ensure that the coffee bar is well-stocked and operational.
5. Handle cash and electronic transactions accurately, ensuring that all sales are recorded properly.
6. Respond to customer inquiries and feedback promptly, addressing any concerns to ensure customer satisfaction and a positive experience.

Skills

• Expertise in coffee preparation techniques, including espresso extraction, milk frothing, and latte art.
• Strong customer service skills, with the ability to engage and connect with a diverse clientele.
• Knowledge of health and safety regulations related to food and beverage service.
• Basic cash handling and point-of-sale system proficiency for accurate transaction processing.