About this role

About this role

The Aladdin Client Engagement (ACE) group manages the strategictechnologypartnerships with BlackRock Solutions clients globally. ACE serves as the senior, trusted interface between clients and the Aladdin business, with accountability for value delivery, platform adoption, andlong termcommercial outcomes.

This rolerepresentsa senior,client facingleadership position coveringTier1 Middle East institutions, including large asset owners and institutional investors. The successful candidate willoperateata senior level,shaping strategic dialogue, influencing operating models, and ensuring Aladdin,eFrontand WPS are embedded asmission criticalplatforms across clients’ Public and Private Markets investment lifecycles.

Role Scope & Accountability

As part of one of BlackRock’sfastest growingbusinesses, you will combine deep investment lifecycleexpertisewith strong commercial judgment and executive presence. You will own thefront to backclient relationship, balancing strategic advisory, delivery ownership, and commercial growth across a complex stakeholder landscape. You will be reporting directly to the Managing Director of ACE in Middle East

In this capacity, you will act as the senior owner of the client relationship, with full accountability for value delivery, platform adoption, andlong termcommercial outcomes across Public and Private Markets. 

You will engage directly with senior stakeholders at Tier1 Middle East institutions, shaping strategic discussions, influencing operating models, and ensuring Aladdin,eFrontand WPS are embedded as core components of the client’s investment and operating infrastructure. The role requires strong judgment, executive presence, and theability to balance strategic advisory withhands onownership of delivery, escalation management, and internal coordination across product, engineering, and commercial teams.

Key Responsibilities

Client & Commercial Ownership

• Own senior client relationships across Tier1 Middle East institutions, acting as the primary point of accountability for value realization and relationship health

  
  

• Drive platform adoption and commercial outcomes across Aladdin,eFrontand WPS, contributing directly to account growth, renewals, and expansion opportunities

  
  

• Partner with senior client stakeholders to translate strategicobjectivesinto measurable outcomes that strengthenlong termpartnership

  
  

Value Delivery & Platform Adoption

• Ensurehigh qualityfront to backvalue delivery across Public and Private Markets, covering investments, risk, operations, technology, and data

  
  

• Act as a trusted advisor to clients across the whole portfolio, solving complex analytical and operating challenges

  
  

• Drive engagement campaigns andend useradoption initiatives to deepen platform penetration within client organizations

  
  

Internal Leadership & Orchestration

• Build strong internal relationships across AladdinandeFrontproduct, engineering,transformationand support teamsto deliver coordinated client outcomes

  
  

• Influence platform evolution bychannelingclient needs and market insights into the product roadmap

  
  

• Lead escalation management and ensure delivery standards are consistently met across complex, multistakeholder environments

  
  

Market & Growth Contribution

• Support regionalgo to marketinitiatives and contribute to the growth of BlackRock Solutions across the Middle East

  
  

• Represent the Aladdin platform credibly with sophisticated institutional clients, reinforcing BlackRock’s differentiated value proposition 

  
  

What We Offer

• A senior leadership role within ahigh growthbusiness, combining the agility of a scaleup with the backing of the world’s largest asset manager

  
  

• Direct exposure to some of the most sophisticated institutional investors in the Middle East

  
  

• High visibility across regional and global leadership, with the opportunity to shape client strategy and platform evolution

  
  

• Aperformance driven, collaborative culture focused on delivering exceptional client outcomes 

  
  

Required Experience & Profile

• Significant experiencein Financial Services, Financial Technology, Consulting, or theBuySide, with exposure to complex institutional clients

  
  

• Strong understanding ofPrivate Marketsand Public Marketsoperating models, workflows, and technology, across the full investment lifecycle from front to back office

  
  

• Proven ability tooperateas a senior client owner, balancing strategic advisory, delivery accountability, and commercial judgment

  
  

• Strong executive communication skills, with the ability to influence senior stakeholders internally and externally

  
  

• High personal accountability, ownership mindset, and comfortoperatinginfast paced,hig hintensityenvironments

  
  

Preferred Qualifications

• Prior experience in consulting, project management, or client relationship management roles within financial technology

  
  

• Demonstrated ability to deliver large, complex programs across multiple stakeholders

  
  

• Familiarity with CRM systems such as Microsoft Dynamics

  
  

• Fluency in English; Arabic is an advantage 

  
  

Who are our clients?

Institutional Investors, across the Asset Managers and Asset Owners segments. The Aladdin platform, a sophisticated and comprehensive investment technology, serves as the cornerstone of our operational framework and provides an unparalleled foundation for professionals across various disciplines in the buyside ecosystem. Within the Value Delivery team, our focus is specifically tailored to engage with key functional areas such as Investments, Risk, Technology, Operations, and Data. Our commitment to delivering excellence extends beyond software; we take pride in offering a differentiated service.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.