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Mashreqbank PSC

Job Details

1Job Title

Asst. Manager – Digital Transformation – CIBG OPS


Department

Operations 



Direct Supervisor

Vice President – CIBG Ops.


Job Number
2Job Purpose
  • To lead successful implementation of Enhancements and Transformation initiatives across OBDX, OBPAY, OBVAM, OBLM platforms, Mind Gate application.


  • Identify ways to reduce Cost by improving operational efficiency, and Innovation. 


  • Work with key stakeholders i.e Technology, Product to ensure seamless implementation of Enhancements.


  • Design, test and sign off the Corporate Service Hub Project. 


  • Act as SPOC for Neo Corp implementation in NY, Oman, India.


  • Review BRD’s and FSD’s and recommend to senior management for sign off. 


  • Identify critical defects and ensure timely escalation to management. 


  • Test and implement DigiTB – collection system across IBG countries. 


  • To guide & support the functioning of Neo Corporate, , FI Online, Supply Chain Finance (SCF)  and Cash Management Implementation -Collections.



3Dimensions

Operating Budget


NA


Number of Staff



Capital Exp. Budget


Other



4Key Result Areas
  • To lead successful implementation of Enhancements and Transformation initiatives across OBDX, OBPAY, OBVAM, OBLM platforms, Mind Gate application.


  • Identify ways to reduce Cost by improving operational efficiency, and Innovation. 


  • Work with key stakeholders i.e Technology, Product to ensure seamless implementation of Enhancements.


  • Design, test and sign off the Corporate Service Hub Project. 


  • Review BRD’s and FSD’s and recommend to senior management for sign off. 


  • Identify critical defects and ensure timely escalation to management. 


  • Test and implement DigiTB – collection system across IBG countries. 


  • Stakeholder management – customers, RM’s, GTB Product / Sales teams, Technology, vendors.


  • Implement and execute digital strategy & change management plan for International and Corporate Banking groups - Oman, India, United Kingdom, Hong Kong and USAReview BRD’s, Approach Notes within agreed timelines.


  • Review and recommend designs / solutions for defects.


  • Agree on delivery date of defects based on the criticality.


  • Recommend to Management for Sign off on UAT’s / Regression / Sanity testing of initiatives rolled out.     


  • Lead and work with cross function team on conducting business analysis, data analysis, diagnostic activities in order to innovate / design / complete enhancements


  • Ensure effective communication on Project deliveries by working with Channel / Segment and Product owner. 


  • Use specialised knowledge and/or experience of business areas or products to ensure all relevant information is available to guide design and implementation of the project.


  • Guide and Support team members on UAT and Go live / Implementation in order to impact Cost, Sales and Migration goals 


  • Review user manuals and training materials to enable successful implementation of transformation initiatives.


  • To guide & support the functioning of Neo Corporate, , FI Online, Supply Chain Finance (SCF) and Cash Management Implementation -Collections.



5Operating Environment, Framework and Boundaries, Working Relationships
  • Member of the development/implementation team (including off-shore) managing projects and IT initiatives


  • Interacts with project stakeholders from business, enabling units and 3rd party representatives.


  • Work with team members participating in shadowing and training activities..


  • Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting


  • Ensure management is informed of risks, issues, project/activity status, and team accomplishment.




6Problem Solving
  • Work on Innovation projects to address internal and external challenges. 


  • Perform root cause analysis & tracking to closure of incidents on the team applications.


  • Recommend solutions to systems or process obstacles. 



7Decision Making Authority & Responsibility
  • Ensure operational change, incident and problem management processes are performed


  • Negotiate with 3rd parties toward the best outcome for the project and organisation (non-financial aspects)



8Knowledge, Skills and Experience
  • Expertise on Corporate Banking Operations – Corporate Online Banking, Cash Management and Correspondence Banking Relationship. 
  • Ability to lead and support diverse teams drawing on different skills to enable strong team results.
  • Excellent understanding of workfl

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