Business Development Administrator (Sales Support) – Digital Media Agency | Dubai

A well-established digital media agency in Dubai is hiring a Business Development Administrator to provide structured, high-quality administrative support to the commercial function. This role is focused on sales coordination, documentation, CRM hygiene, and internal process support (not a sales/closing role).

Key responsibilities

• Maintain accurate CRM records (leads, contacts, opportunities, activities) and ensure data quality
• Support the end-to-end sales administration process: enquiry logging, follow-up scheduling, and status tracking
• Prepare and format sales documentation including proposals, quotations, capability decks, and client onboarding packs (using approved templates)
• Coordinate internal inputs for proposals (scope, timelines, pricing, credentials) and manage version control
• Schedule client and internal meetings, circulate agendas, capture actions, and track completion
• Manage tender / vendor registration documentation and ensure submissions are complete and on time
• Produce weekly sales support reports (pipeline status, activity logs, outstanding actions, documentation tracker)
• Support basic contract administration (document collation, signatures, filing) in line with internal policies

Requirements

• 2+ years’ experience in sales administration, business development support, or commercial coordination
• Strong written and verbal English with professional email etiquette
• High attention to detail and strong document formatting skills (PowerPoint and Excel/Sheets essential)
• Confident working with CRM systems (HubSpot/Salesforce/Zoho/Pipedrive or similar)
• Strong organisational skills, ability to prioritise, and comfort working to deadlines
• Discreet and professional approach when handling sensitive commercial information

Preferred

• Experience supporting a sales team within an agency, professional services, or B2B environment

Familiarity with proposal/tender processes and document control standards

Skills

Desired skills (Sales Support / Admin-focused)

• Sales administration and coordination (pipeline tracking, follow-up scheduling, task management)
• CRM proficiency (HubSpot / Salesforce / Zoho / Pipedrive) with strong data hygiene and reporting
• Advanced business communication and professional email etiquette
• Strong document preparation and formatting (PowerPoint, Word, Excel / Google Sheets)
• Proposal, quotation, and capability deck coordination (templates, version control, internal approvals)
• Tender / vendor registration documentation support and deadline management
• Basic understanding of digital marketing services and terminology (media, content, performance, production)

Marketing support skills (nice to have)

• Email marketing support (Mailchimp / HubSpot Marketing / Campaign setup support, list hygiene, basic reporting)
• Social media coordination (content calendars, scheduling tools, basic community management support)
• Copy coordination and proofreading (client-facing and internal materials)
• Basic analytics/reporting (campaign performance summaries, simple dashboards, KPI tracking)

Working style / soft skills

• Highly organised with strong attention to detail
• Process-driven, reliable, and comfortable working to deadlines
• Strong stakeholder management (able to chase inputs professionally and keep actions moving)
• Discreet with sensitive commercial information
• Proactive problem-solving and ability to prioritise in a fast-paced environment