• Role: SME Relationship Officer
• Type: Contract
• Client Industry: Banking
• Contract Duration: Long term
• Start Date: Immediate – 30 days

Key Responsibilities:

• Identify and acquire SME merchants to onboard POS and card payment solutions.
• Promote and sell merchant acquiring products, including POS terminals and digital payment solutions.
• Conduct field visits to retail outlets, restaurants, and businesses to generate new leads.
• Manage the end-to-end merchant onboarding process, including documentation and compliance.
• Build and maintain strong relationships with SME clients to ensure long-term engagement.
• Monitor merchant transaction activity and support activation of POS terminals.
• Achieve monthly sales targets and merchant acquisition goals.
• Coordinate with internal teams for POS installation, technical support, and issue resolution.
• Provide merchants with training and guidance on using POS systems and payment services.

Skills

Requirements:

• Bachelor’s degree in Business, Finance, or related field.
• Hands on experience in POS sales, merchant acquiring, SME banking, or payment solutions.
• Strong sales, negotiation, and relationship management skills.
• Knowledge of merchant acquiring, card payments, and POS solutions is preferred.
• Ability to work in a target-driven, field sales environment.