Job Overview

We are seeking a motivated IT and Administrative Assistant to support our fast-paced organization in the United Arab Emirates. 

This entry-level role is ideal for recent graduates aiming to gain hands-on experience in IT operations and administrative functions. 

The successful candidate will work closely with cross-functional teams, ensuring smooth daily operations, effective IT support, and professional handling of administrative tasks to contribute to overall organizational efficiency.

About the Company

Our company is a dynamic and innovative leader within our industry, committed to delivering high-quality solutions and outstanding service. 

We foster a collaborative work environment that values initiative, continuous learning, and a customer-centric approach. 

We offer growth opportunities, mentorship, and exposure to a broad range of IT and administrative activities within the UAE market.

Key Responsibilities and Duties

• Provide basic IT support, including troubleshooting hardware/software issues, configuring peripherals, and maintaining computer systems and devices.
• Assist with network and system administration tasks under supervision, including user account management and software deployments.
• Respond to IT helpdesk tickets in a timely manner and document issues and resolutions for future reference.
• Coordinate daily office operations such as scheduling, filing, record-keeping, and correspondence management.
• Prepare and process internal communications, meeting agendas, minutes, and follow-up actions.
• Assist with onboarding/offboarding of staff, ensuring compliance with company policies and security protocols.
• Support procurement activities, including vendor liaison, purchase orders, and inventory tracking of IT equipment and office supplies.
• Assist with basic data entry, reporting, and maintenance of databases and shared folders.
• Support travel arrangements, calendar management, and event coordination as required.
• Ensure a clean, safe, and organized work environment in compliance with company policies and regulatory guidelines.

Qualifications and Requirements

• Bachelor’s degree or equivalent university qualification (Bachelor's degree preferred) in IT, Administration, Business, or related field.
• Entry-level to 1 year of relevant experience or internships in IT support or administrative roles.
• Proactive, detail-oriented, and highly organized with strong time-management skills.
• Willingness to learn, adapt, and work collaboratively in a diverse team environment.
• Basic understanding of computer hardware, software, Windows/macOS operating systems, and common IT tools.
• Familiarity with office software (MS Office Suite, Google Workspace) and basic database concepts.
• Excellent written and verbal communication skills in English; Arabic language skills are a plus.
• Ability to multitask, prioritize responsibilities, and maintain confidentiality where required.
• Authorized to work in the UAE and able to commute to the office as needed.

Required Skills

• IT Support and Troubleshooting
• Administrative Coordination
• Documentation and Record-Keeping
• Vendor and Procurement Support
• Calendar Management and Scheduling
• Communication and Interpersonal Skills
• Basic Data Entry and Reporting
• Problem-Solving and Initiative

Benefits and Perks

• Competitive salary and benefits package in alignment with UAE standards.
• Comprehensive training and opportunities for professional development in IT and administration.
• Mentorship from experienced professionals and a collaborative team culture.
• Health insurance and paid time off as per company policy.
• A dynamic workplace with opportunities for advancement within the organization.