We are currently recruiting for an Office Manager on behalf of a growing and dynamic organization based in Jumeirah Lake Towers (JLT), Dubai. This role is ideal for a highly organized professional who can oversee daily operations, manage teams, and ensure a seamless customer experience in a fast-paced environment. This position will act as a key operational support and second-in-command, working closely with leadership to drive efficiency across the business. Key Responsibilities: • Oversee and manage day-to-day office operations • Lead and support the customer service team, ensuring high service standards • Monitor team activities, workflows, and overall productivity • Handle basic accounting tasks such as invoice tracking and documentation • Support account management functions when required • Coordinate across multiple teams including customer service, KYC, admin, and support functions • Maintain and manage data across multiple platforms and databases (e.g., Google Sheets, internal systems) • Ensure smooth communication between onsite and remote teams • Proactively identify operational gaps and drive improvements

• Proven experience in Office Management / Operations / Front Office Management • Background in hospitality (e.g., Front Office Manager) is highly preferred • Strong ability to multitask and manage multiple priorities simultaneously • Confident working in a high-visibility, open office environment • Excellent organizational and coordination skills • Comfortable using AI tools and multiple digital platforms • Strong interpersonal and team management capabilities Working Conditions: • Location: Dubai – JLT • Working Hours: Typically 10:00 AM – 7:00 PM (flexibility required based on operations)