Job purpose
Responsible for leading our client’s efforts in enhancing product and process quality through continuous improvement initiatives. This role involves developing and implementing quality improvement strategies, driving process optimization, and ensuring adherence to industry and regulatory standards.
Key accountabilities
Quality strategy development
Develop quality plans and implement quality assurance and control strategies to ensure product quality meets industry and customer requirements.
Define measurable quality objectives aligned with organizational goals.
Quality assurance processes
Establish, improve, and maintain processes for product testing, inspection, and validation to ensure compliance with quality standards.
Research and implement industry best practices in quality engineering and continuous improvement methodologies.
Testing and validation
Design comprehensive test plans and strategies for new products, features, and enhancements.
Oversee and participate in testing activities, including functional, performance, regression, and usability testing.
Metrics and reporting
Define key performance indicators and quality metrics to measure product performance and team effectiveness.
Analyze data from testing and inspections using statistical methods and prepare detailed reports with findings and recommendations.
Compliance and standards
Ensure products meet applicable regulatory and industry standards (e.g., ISO or other governing bodies).
Participate in internal and external audits, address findings, and implement corrective actions.
Continuous improvement
Lead continuous improvement initiatives to enhance product quality, operational efficiency, and process effectiveness.
Conduct training sessions to promote quality culture, awareness, and best practices across the organization.
Minimum qualifications, experience and competencies
Minimum qualifications
Bachelor’s degree in engineering, quality assurance, or a related field; an advanced degree is preferred.
Minimum experience
Minimum of 10 years of experience in a project quality or quality engineering environment.
Competencies
- Achievement drive
- Communication
- Developing others
- Teamwork and collaboration
- Strong track record of leading quality initiatives
Skills
- Strong understanding of quality assurance, quality control, and testing methodologies.
- Ability to analyze data using statistical tools and derive actionable insights.
- Experience in supporting audits and compliance efforts.
- Strong interpersonal, communication, and leadership skills.