Job description
Carrying out marketing and advertising programs and following up to ensure that Cosmesurge maintains a good advertising plan that meets target market expectations.
Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed
Responsibilities:
Following up renewal of MOH approvals for ads.
Monitoring the telephone lines and quality of customer service and responsiveness at CosmeSurge.
Maintaining quality service by establishing and enforcing standards, monitoring calls, surveying customers, evaluating outcomes.
Coordinating with doctors in case there is radio / TV interview.
Making archive of all articles for future perusal/review.
Following up & collecting new doctor’s photos, biographies & marketing materials
Coordinating & collecting editorials from CS doctors to place them in different magazines
Coordinating & following up stamps, business cards, and badges for new doctors
Monitoring & reviewing doctors’ editorials before sending them to all publications
Monitoring publications of articles in different magazines & newspapers
Identifying PR opportunities for doctors who doesn’t have busy schedules
Reviewing, translating & finalizing biographies written by all doctors & assuring they are all aligned to a unified format
Sending new & updated biographies to web team & assuring they are posted online
Preparing weekly ads report & sending to all branch managers
Handling quality control project & evaluating quality of customers service over the phone & report findings to top management
Collecting marketing surveys & data from all branch managers to prepare reports which helps in improving media plan & marketing activities
Preparing minutes of marketing meetings & assuring responsibilities & deadlines are set
Monitoring external competition & preparing competitive analysis for all CS branches on a regular basis
Monitoring CS websites on a regular basis to assure all information are up to date
Preparing monthly PR report about all interviews, articles, and TV interviews
Qualifications:
Bachelor’s Degree