Job Description

Roles & Responsibilities

• Conduct outbound calls to potential customers to introduce our products/services and generate sales leads.

• Develop and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction and loyalty.

• Understand customer needs and offer suitable product solutions to meet their requirements.

• Utilize CRM software to track customer interactions, manage leads, and follow up on sales opportunities systematically.

• Achieve sales targets and objectives within the assigned territory or market segment.

• Handle objections and resolve customer complaints in a professional and timely manner.

• Keep accurate records of sales activities and update the CRM system regularly.

• Stay updated on product knowledge, market trends, and competitor activities.

Desired Candidate Profile

• Intermediate or equivalent qualifications preferred

• Proven experience in tele sales or a similar role.

• Proficiency in CRM systems like Salesforce or HubSpot to streamline customer interactions and enhance efficiency.

• Fluency in English, Kannada and Hindi is required; additional languages Telugu, Marati, Gujrati are a significant advantage in diverse markets.

• Strong communication skills with the ability to engage customers effectively over the phone

• Excellent persuasion and negotiation skills to close sales deals.

• Ability to work independently and as part of a team in a fast-paced environment.

• Results-oriented with a focus on achieving sales targets and objectives.

• Flexible working in shifts, if required.