- Greet residents/guests and manage all inquiries, deliveries, and bookings.
- Monitor visitor entry and coordinate with security to ensure property safety.
- Assist residents with lifestyle requests, from transport to local recommendations.
- Maintain the pristine appearance of the lobby and ensure all front-of-house operations run smoothly.
- At least 3 years of experience in a similar role from a luxury/5-star hotel or high-end residential environment
- Excellent communication and customer service skills
- Physically fit, well-groomed, proactive and team-player.
- Bilingual or multilingual proficiency is an advantage.
How to Apply:
Send your CV in word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM and use “Concierge Applicant” as email subject
Most important screening questions
1. Can you tell me about your experience in a luxury or 5-star environment and share an example of how you handled a demanding guest or resident?
2. How do you handle multiple tasks at the front desk while still giving guests a high-quality experience?
3. Can you share an example of when you went above and beyond for a guest or resident, and what happened?