Job description

The Backup & Systems Administrator is responsible for end-to-end ownership of enterprise backup, recovery, and data protection platforms. The role ensures business continuity, ransomware resilience, and disaster recovery readiness across on‑premises and cloud environments.

Key Ownership & Accountability

• Own end-to-end backup, recovery, and data protection operations.

• Ensure ransomware resilience, immutable backups, and DR readiness.

• Act as the single point of accountability for backup-related incidents and recovery operations.

• Perform root cause analysis (RCA) for backup failures and recovery issues.

Core Responsibilities

• Perform day-to-day administration, monitoring, and maintenance of enterprise backup platforms.

• Design, implement, and support backup and recovery solutions, including pre-site assessments and deployments.

• Manage ExaGrid backup appliances and ensure optimal performance and data integrity.

• Administer Veeam and Arcserve backup solutions, including troubleshooting and optimization.

• Support Windows and Linux servers, virtual machines, and storage platforms.

• Plan and execute server and data migrations (on‑premises and cloud).

• Manage and support Azure cloud infrastructure related to backup and recovery.

• Administer Microsoft 365 services including M365 Admin Center, Exchange Online, EOP, Entra ID, Teams, and SharePoint.

• Manage Active Directory user, group, and policy configurations.

• Support and maintain SAN/NAS storage systems.

• Manage FTP servers and data transfer services.

• Work within ITSM systems for incident, change, and problem management.

Technical Skills & Experience

• Strong experience with Veeam and Arcserve backup and recovery.

• Experience with Windows Server, Linux Server, and virtualization platforms.

• Experience with enterprise storage (SAN/NAS).

• Strong hands-on experience with ExaGrid backup solutions.

• Experience with Microsoft Azure cloud computing.

• Experience with Microsoft 365 administration and security components.

• Experience with Active Directory and identity services.

• Experience with ITSM tools and processes.

Qualifications

• Bachelor’s Degree in IT or related field (or equivalent experience).

• Minimum 5 years of experience in enterprise IT environments.

• Proven experience in backup, recovery, and data protection operations.

• Demonstrated ability to work independently and own critical infrastructure services.

• Strong troubleshooting, documentation, and communication skills.