Job Description

Roles & Responsibilities

Ensure that operational processes particularly those involving TCS BaNCS Custody & Securities modules are accurately mapped, optimized, and documented in line with governance and regulatory standards.

• Work closely with business units, control functions, technology teams, and custodianship functions to ensure all documentation is aligned with operational needs and risk management objectives.

• Process mapping and documentation initiatives that support digital transformation, system enhancements, and operational excellence across GCOO.

KEY ACCOUNTABILITIES

Policies, Systems, Processes & Procedures

• Implement policies and procedures within the assigned area to ensure compliance and high‑quality service delivery.

Continuous Improvement

• Identify opportunities for enhancing processes, documentation methods, and governance frameworks.

Reporting

• Prepare timely, accurate reports and MIS in line with FAB quality standards.

Strategy & Project Management

• Support operational and documentation‑related components of transformation programs, system enhancements, and governance initiatives.

FRAMEWORKS, BOUNDARIES & DECISION-MAKING AUTHORITY

• Operates within the framework of Group policies, GCOO governance, and documentation standards.

• Authorized to take decisions aligned with the approved delegation matrix.

Desired Candidate Profile

Minimum Qualification

• Bachelor’s degree in Banking, Finance, Business Administration, or related field.

Minimum Experience

• 4–6 years of banking experience, including at least 2 years in process documentation, SOP development, repository management, or operational governance.

• Experience working on TCS custody or securities‑related operational processes preferred.

Skills & Capabilities

• Strong analytical and conceptual thinking skills.

• Excellent understanding of banking processes, preferably custody and securities operations.

• Advanced proficiency in MS Office tools and process‑mapping applications (Visio required).

• Excellent communication and relationship‑management skills.

• Ability to multitask, work under pressure, and meet documentation deadlines.

• Strong interpersonal skills and self‑motivation.

Specific Requirement – TCS BaNCS & Custody Expertise

• Hands‑on experience with TCS BaNCS (Custody/Securities modules).

• Strong understanding of:

Trade lifecycle & settlement workflows

Corporate actions processing

Reconciliations

SWIFT MT54x messaging standards

Account opening, safekeeping & asset servicing

• Ability to map and optimize custody‑related processes aligned with BaNCS functionality.

• Knowledge of operational risk controls and how they integrate into GPP governance.