Job Description:
We are looking for a results-driven Relationship Officer – Personal Loans to join our retail banking team in Dubai. You will be the primary point of contact for customers seeking personal finance solutions, responsible for end-to-end loan origination, client onboarding, and portfolio management Key Responsibilities Acquire and manage a portfolio of personal loan customers through referrals, walk-ins, and field sales activities across Dubai Conduct needs-based financial assessments and recommend suitable personal loan products (salary transfer loans, cash loans, Islamic finance) Drive loan disbursements to meet and exceed monthly/quarterly sales targets Ensure complete and accurate documentation for KYC, credit checks, and loan processing per CBUAE guidelines Build and maintain long-term relationships with salaried and self-employed clients Coordinate with credit underwriting, operations, and compliance teams for smooth loan processing Cross-sell complementary banking products such as credit cards, insurance, and savings accounts Maintain up-to-date knowledge of competitor offerings and market trends in UAE personal lending Proactively manage delinquency and early arrears through regular client engagement Required Skills:2–5 years of experience in personal loans, retail banking, or direct sales within a UAE-licensed bank or finance company. Strong knowledge of UAE personal lending products, eligibility criteria, and CBUAE regulations Proven track record of achieving and exceeding sales targets in a competitive market. Excellent interpersonal and communication skills in English; Arabic proficiency is a strong advantage.