Job Description
Roles & Responsibilities
Riverbed NPM Including (AppResponse , Netprofiler, NetIM, Portal) · Provide centralized remote monitoring service from vendor NOC · Perform continuous monitoring of Riverbed alerts and dashboards · Validate alerts, create incidents, and perform L1 triage · Escalate incidents based on defined SOPs · Provide continuous tuning and optimization aligned with OEM services · Deliver reporting, trend analysis, and recommendations
Desired Candidate Profile
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