Technical & Operations Manager Location: Dubai, UAESalary: AED 20,000 – 35,000 per month (DOE) Industry: Critical Infrastructure | Data Centres | Industrial Operations | Digital Infrastructure
The Opportunity We are seeking an experienced Technical & Operations Manager to take ownership of the day-to-day operational and technical performance of a large-scale infrastructure facility based in Dubai. This is a hands-on leadership role requiring a blend of technical expertise, operational management, engineering knowledge, supplier management and commercial awareness. The successful candidate will act as a key operational leader, ensuring maximum reliability, uptime, safety and efficiency across the site whilst supporting future growth and infrastructure development. The position would suit individuals from data centres, telecommunications, critical infrastructure, power generation, industrial operations, manufacturing, mining, engineering or similar mission-critical environments.
Key Responsibilities Site Operations & Performance Lead the day-to-day operational management of the facility. Ensure safe, efficient and reliable operation of all site infrastructure. Monitor operational performance and KPI reporting. Implement operational best practices and continuous improvement initiatives. Develop and maintain operational procedures and standards. Act as a key point of contact between operational teams, contractors and senior leadership. Technical Infrastructure Management Oversee the performance, maintenance and optimisation of critical infrastructure and technical equipment. Support infrastructure upgrades, expansion projects and capacity planning. Coordinate technical troubleshooting and root-cause analysis activities. Ensure maximum equipment availability and operational uptime. Work closely with engineering teams to identify and resolve operational challenges. Maintenance & Reliability Manage preventive and corrective maintenance programmes. Lead maintenance planning and execution activities. Drive reliability initiatives to minimise downtime and maximise asset performance. Implement maintenance schedules and asset management processes. Monitor equipment performance and identify improvement opportunities. Electrical & Engineering Oversight Support the management of electrical systems and site infrastructure. Coordinate with engineering contractors and technical service providers. Ensure infrastructure operates safely, efficiently and within operational standards. Assist with technical evaluations, upgrades and future expansion projects. Procurement & Supply Chain Management Manage procurement activities relating to technical equipment, infrastructure and operational requirements. Evaluate and select suppliers, manufacturers and service providers. Maintain inventory controls and spare parts management processes. Ensure critical components and materials are available to support uninterrupted operations. Negotiate and manage vendor relationships. Contractor & Vendor Management Oversee third-party contractors and service providers. Monitor supplier performance and service delivery. Ensure compliance with contractual obligations and operational standards. Build and maintain strong relationships with key suppliers and industry partners. Health, Safety & Compliance Promote a strong health, safety and operational compliance culture. Ensure adherence to HSE procedures and operational policies. Support risk assessments, audits and site compliance requirements. Maintain safe working practices across all operational activities. External Site & Supplier Engagement Conduct periodic visits to supplier facilities, contractors and operational sites as required. Evaluate operational practices and identify opportunities for improvement. Support the assessment of new suppliers, infrastructure partners and technical solutions. Experience Required5+ years' experience in technical operations, infrastructure management or facility operations. Proven experience managing mission-critical or industrial environments. Strong understanding of maintenance, reliability and operational performance management. Experience managing contractors, suppliers and procurement activities. Knowledge of electrical systems, facility infrastructure or engineering operations. Strong leadership and people management skills. Experience managing budgets, operational KPIs and continuous improvement initiatives. Excellent problem-solving and decision-making capabilities. Preferred Backgrounds Data Centres Telecommunications Critical Infrastructure Industrial Operations Manufacturing Power Generation Energy Infrastructure Mining Operations Engineering Services Digital Infrastructure Candidate Profile The ideal candidate will be a proactive, hands-on operator who enjoys solving problems, improving operational performance and leading teams in fast-paced technical environments. They will be equally comfortable on-site, managing contractors, engaging suppliers, reviewing infrastructure performance and supporting senior leadership with strategic operational decisions. Package Competitive salary package Dubai-based position Opportunity to join a rapidly growing infrastructure operation Significant autonomy and leadership responsibility Long-term career growth opportunities