Job Description

Roles & Responsibilities

The Community Ambassador is responsible for representing NMC within local Emirati communities by organising and hosting informal, health-focused community engagements. The role builds awareness of NMC services, facilitates connections between community members and NMC physicians, and promotes healthcare education through trusted, relationship-driven interactions. Working remotely and flexibly, the Community Ambassador acts as a bridge between NMC and the community— supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and community wellbeing. Responsibilities Community Engagement & Relationship Building · Act as a trusted NMC brand representative within local Emirati communities · Build and maintain strong relationships with community members, families, and social networks · Promote awareness of NMC services through authentic, community-driven engagement Event Planning & Hosting · Organise and host small-scale community gatherings (e.g. coffee mornings, women’s health sessions, mom-and-toddler events) · Coordinate event logistics including venue arrangements, attendee outreach, and scheduling · Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards Coordination with Clinical Teams · Liaise with NMC physicians and internal teams to support themed health education sessions · Assist in scheduling and facilitating physician-led discussions (OBGYN, dermatology, family medicine, mental health, etc.) · Ensure smooth delivery of sessions and positive participant experience Brand Promotion & Awareness · Promote NMC services, specialties, and physicians in a non-commercial, trust-based manner · Share key NMC messages organically within personal and professional networks · Support grassroots brand visibility in target communities Patient & Business Referral Support · Encourage and facilitate appropriate referrals to NMC hospitals and clinics · Help translate community interest into service enquiries and appointments · Capture basic feedback and insights from community interactions to support service improvement Reporting & Feedback · Maintain simple records of events, attendance, and engagement outcomes · Share feedback, insights, and community trends with line manager / program lead · Contribute to the continuous improvement of the ambassador program Learning & Development · Participate in provided training related to: o Marketing and brand representation o Community engagement o Business development basics o Social media and communication skills · Apply learned skills to enhance role effectiveness and personal development Compliance & Governance · Adhere to NMC policies, brand guidelines, and confidentiality requirements · Ensure ethical promotion of healthcare services in line with regulatory standards

Desired Candidate Profile

· UAE National (UAEN) · Minimum High School Certificate or equivalent · Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory