Job Description
Roles & Responsibilities
Omorfia Group is continuously looking to connect with talented and passionate UAE Nationals (Emirati) who are interested in building a rewarding career within the beauty and wellness industry.
We are creating an Emirati Talent Pool for future opportunities across our brands in customer facing roles including Receptionist, Brand Ambassador, and Call Center Agent.
If you have excellent communication skills, enjoy interacting with people, and are passionate about delivering exceptional customer experiences, we would love to hear from you.
Key Responsibilities
Welcome and assist customers in a professional and friendly manner.
Deliver exceptional customer service and create a positive guest experience.
Answer customer enquiries via phone, email, WhatsApp, or in person.
Schedule appointments and maintain accurate customer records.
Promote the company's services, products, and brand values.
Support customer engagement activities, events, and promotional campaigns.
Coordinate with internal teams to ensure smooth customer journeys.
Resolve customer concerns promptly and professionally.
Maintain confidentiality and follow company policies and service standards.
Requirements
UAE National (Emirati) with Family Book.
High School Diploma, Diploma, or Bachelor's Degree.
Fresh graduates are encouraged to apply.
Excellent communication skills in Arabic and English.
Strong interpersonal and customer service skills.
Professional appearance and positive attitude.
Basic knowledge of Microsoft Office applications.
Willingness to work flexible shifts, including weekends if required. Customer service, reception, and call centre roles are commonly offered with flexible schedules in the UAE.
Desired Candidate Profile
Customer-focused mindset.
Strong communication and presentation skills.
Team player with a positive attitude.
Ability to multitask in a fast-paced environment.
Problem-solving and organizational skills.