Job Description

Roles & Responsibilities

Job Title: Telesales Executive (Female)

Job location: Dubai, UAE

Company Name – Proansa Global Management Consultancy – Dubai, UAE.

Number of Vacancies – 5 Nos.

Company Overview:

Proansa Global Management Consultancy is a leading human resources consulting firm based in Dubai and India. We provide comprehensive HR solutions to companies of all sizes and industries in UAE, Germany, UK, and GCC Countries, helping them to attract, retain, and develop top talent.

Job Summary:

We are seeking a highly motivated and results-driven Telesales Executives to join our team in Dubai office. The ideal candidate will have excellent communication skills, a strong sales background, and a passion for delivering exceptional customer service. As a Telesales Executives, you will be responsible for generating new client leads and closing sales over the phone.

Key Responsibilities:

·         Calling existing and potential customers to persuade them to purchase company products and services.

·         Accurately recording details of customers’ purchase orders.

·         Processing all customer purchases accordingly.

·         Generating promising leads for the outside sales team to pursue.

·         Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

·         Developing and sustaining solid relationships with customers to encourage repeat business.

·         Using sales scripts proffered by the company to drive sales and respond to customer rejections.

·         Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

·         Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Desired Candidate Profile

Requirements and skills:

• Proven experience as telesales representative or other sales/customer service role

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Ability to learn about products and services and describe/explain them to prospects

• Excellent knowledge of English, Hindi and other languages are plus.

• Candidates having Hindi Language knowledge will be preferred for this role.

• Excellent communication and interpersonal skills