Job Description
Roles & Responsibilities
- Front Office: Seamlessly manage guest check-ins and check-outs, ensuring a warm welcome and efficient departure process.
- Front Office: Serve as the primary point of contact for guest inquiries, providing accurate information and resolving issues promptly.
- Front Office: Handle reservations, cancellations, and modifications with precision, maintaining a high level of organizational skill.
- Housekeeping: Meticulously clean and maintain guest rooms and public areas to impeccable standards, ensuring guest comfort and satisfaction.
Desired Candidate Profile
- High School Diploma or equivalent education.
- Relevant vocational training or hospitality certification is advantageous.
- Previous experience in a similar hotel role, demonstrating practical understanding.
- Proficiency in at least one additional language besides the primary local language.