Job Description
Roles & Responsibilities
Key Responsibilities
Ensure a consistent and premium brand experience across all customer touchpoints including showrooms and events
Monitor and maintain brand standards, visual merchandising, and showroom presentation
Coordinate with sales and marketing teams to deliver exceptional customer experience
Plan and support brand events, product launches, and promotional activities
Desired Candidate Profile
Gather customer feedback and insights to improve customer journey and satisfaction
Ensure staff follow brand guidelines and customer service standards
Support digital and in-store initiatives to enhance brand engagement
Prepare reports on customer experience, brand activities, and improvement initiatives
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