Job Description
Roles & Responsibilities
Handle flight reservations, ticketing, reissues, and refunds using GDS platforms.
Design and sell customized holiday packages, tours, and travel experiences.
Provide professional travel consultation and destination recommendations.
Manage customer inquiries via phone, email, and walk-in visits.
Coordinate hotel bookings, transfers, sightseeing tours, travel insurance, and visa services.
Achieve individual sales and revenue targets.
Deliver exceptional customer service and maintain long-term client relationships.
Stay updated on airline promotions, travel regulations, and industry trends.
Desired Candidate Profile
Minimum 2 years of experience in a travel agency or tour operations role in the UAE.
Strong knowledge of international destinations and holiday planning.
Proficiency in one or more GDS systems:
Experience in airline reservations, ticketing, fare construction, reissues, and refunds.
Excellent sales, communication, and customer service skills.
Ability to work in a fast-paced environment and meet sales targets.
Strong attention to detail and organizational skills.
Fluency in English; additional languages are an advantage.
Preferred Qualification:
UAE travel industry experience.
Existing customer network or corporate travel portfolio.
Knowledge of visa processes and travel insurance products.
Degree or diploma in Travel, Tourism, Hospitality, or a related field.
What we Offer:
Competitive Salary Package up to AED10K
Attractive Sales Incentives & Bonuses
Career Growth Opportunities
Supportive and Professional Work Environment
UAE Employment Benefits as per Labour Law
Join Premier by Brightsun and help create memorable travel experiences while building a rewarding
career in the travel and tourism industry.