We are looking for a highly organized E-commerce Operations Specialist to manage the day-to-day operations of our online marketplaces. You will bridge the gap between order intake, inventory control, and procurement to ensure 100% order accuracy and zero stockouts.
*Key Responsibilities:*
* *Multichannel Management:* Oversee daily operations, product listings, updates, and order processing across Amazon Seller Central, Talabat, InstaShop, and Shopify e commerce account
* *Shopify Data Governance:* Organize the online catalog by creating collections, managing product tags, setting up variants, and optimizing navigation
*Order Processing & Coordination:* Ensure orders from all channels are received, acknowledged, packed correctly, and dispatched within platform SLAs (Service Level Agreements).
*Inventory Control:* Maintain accurate stock counts across all platforms. Audit inventory regularly to prevent overselling on quick-commerce apps (Talabat/InstaShop).
*Procurement Support:* Prepare Purchase Orders (POs) based on sales data, coordinate with suppliers, and ensure new shipments are tagged and entered into the system immediately.
*Required Qualifications & Skills:*
* Exceptional data management skills; mastery of Microsoft Excel/Google Sheets is non-negotiable.
* High attention to detail—comfortable handling thousands of unique product tags, barcodes, and descriptions.
* Excellent communication skills to coordinate between sales, purchasing, and delivery drivers.
* Proactive problem solver who thrives in a fast-paced retail environment.
- Bachelor's degree in Business, Marketing, IT, or a related field.
- Proven experience in ecommerce coordination or management, preferably within retail or pet product sectors.
- Strong understanding of ecommerce platforms and digital marketing techniques.
- Excellent analytical skills with the ability to interpret data and generate insights.
- Highly organized with exceptional attention to detail.
- Effective communication and interpersonal skills to work collaboratively in a team environment.
- Proactive problem solver with a customer-oriented mindset.
- Familiarity with the UAE market and cultural nuances is a plus.
- Knowledge of SEO for e-commerce listings.
- Experience with content coordination.
- Understanding of UAE online consumer trends and marketplace operations.
- Minimum 2 years of experience managing Amazon and/or ----Noon seller accounts.
-Strong knowledge of Amazon Seller Central and Noon Seller Lab.
2–3 years of hands-on experience in e-commerce operations in the UAE.
-Proven experience managing Shopify backends and food/grocery aggregator portals (Talabat/InstaShop). Experience with Amazon Seller Central is highly preferred.
-Experience with PPC advertising and campaign management.
-Good understanding of product listing optimization and SEO.
-Proficiency in Microsoft Excel and reporting tools.
-Strong analytical and problem-solving skills.
-Excellent communication skills in English.