• What You Will Do:

  Learning Planning & SLA Delivery

  • Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.

  • Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).

  • Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.

  Training Deployment & Coordination

  • Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.

  • Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.

  • Maintain an active pool of facilitators and buddies.

  Learning Experience & Engagement

  • Drive learning engagement through campaigns, communication, and social learning initiatives.

  • Promote a strong learning culture aligned with IKEA values and ways of working.

  • Execute engagement campaigns successfully and achieve high learning participation and completion rates.

  Monitoring, Reporting & Quality Assurance

  • Monitor learning delivery, completion, and certification through agreed platforms and dashboards.

  • Ensure accuracy, compliance, and timely reporting in line with SLA standards.

  • Deliver monthly learning dashboards on time and achieve certification and compliance targets.

  Stakeholder Partnership

  • Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.

  • Support managers in enabling development, performance cycles, and individual development plans (IDPs).

  • Ensure manager satisfaction and successful learning enablement during key people cycles.

  Continuous Improvement & Regional & Retail Division Contribution

  • Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.

  • Share insights, best practices, and learning outcomes with regional stakeholders.

  • Participate actively in regional learning initiatives and ensure effective communication of best practices.

Desired Candidate Profile

• Required Skills To Be Successful:

  • Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.

  • Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.

  • Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.

  • Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.

  
  What Qualifies You For The Role:

  • Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.

  • 1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.

  • Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.

  • Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.