Location: Fully Remote

Employment Type: Full-Time

Experience Level: Entry-Level (New Graduates Welcome!)

Compensation: Starting at 15,000 EGP / month + Performance Bonus

About the Role

We are looking for a motivated and tech-savvy Veterinary Software Sales & Customer Service Representative to join our team. In this dual-function role, you will be the face of our software solutions for veterinary clinics, hospitals, and animal care facilities across the Middle East.

This position is perfect for ambitious recent graduates who are eager to blend a keen business sense with the veterinary industry. You will drive new business through targeted sales outreach while providing basic technical and customer support to ensure our clients get the absolute most out of our software.

Key Responsibilities

Sales & Business Development

• Client Outreach: Identify, prospect, and connect with potential veterinary practices across the Middle East to expand our market footprint.

• Product Demonstrations: Conduct live virtual demonstrations to showcase the features and unique benefits of our veterinary software, highlighting how it streamlines practice management.

• Achieve Sales Targets: Strategize and execute sales plans to consistently meet performance goals and unlock lucrative bonuses.

• Relationship Building: Establish and maintain strong, trust-based relationships with key decision-makers, including veterinarians and clinic managers.

Customer Service & Support

• Onboarding & Training: Guide new clients through the setup process and provide basic training to ensure they are confident using the software.

• Frontline Support: Act as the first point of contact for daily user queries, troubleshooting basic issues, and simplifying technical details for clinic staff.

• Client Retention: Ensure ongoing customer satisfaction through regular follow-ups, customized solutions, and gathering valuable feedback for our development team.

Qualifications & Requirements

• Education: Bachelor’s degree in Veterinary Medicine, Business Administration, Information Technology, or a related field. New graduates are highly encouraged to apply!

• Communication Skills: Excellent verbal and written communication. Fluency in both Arabic and English is required to effectively manage the Middle East territory.

• Tech-Savvy: Comfortable learning new software platforms quickly and explaining tech concepts to non-technical audiences in an engaging manner.

• Drive & Independence: Highly organized, self-motivated, and capable of managing time efficiently in a fully remote environment.

• Flexibility: Willingness to travel occasionally for on-site client visits, training sessions, or regional veterinary conferences.

What We Offer

• Competitive Base Pay: A reliable starting salary of 15,000 EGP per month.

• Earning Potential: Generous performance bonuses tied directly to your sales success and client retention.

• Work-Life Balance: Enjoy the freedom and flexibility of a 100% remote work structure.

• Career Growth: Comprehensive training on our systems and the opportunity to grow alongside a fast-paced, expanding technology company.

Requirements