Remote Full Time
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Point FOCUS Mali

Job Details

✈️ We're Hiring: Corporate Travel Manager???? Location: United Arab Emirates (Remote) ???? Employment Type: Full-Time ???? Experience Level: Mid-Level to Senior ???? Work Arrangement: Fully Remote About UsWe are a business-focused organization committed to providing efficient, cost-effective, and seamless corporate travel solutions that support business operations, employee mobility, client engagement, and international growth. Our distributed teams collaborate across Travel Management, Finance, Procurement, Human Resources, Executive Leadership, Operations, Sales, Events, Legal, Security, and external travel partners to optimize business travel, control costs, manage travel risks, and deliver a high-quality traveler experience. The Role We are seeking an experienced Corporate Travel Manager to lead corporate travel strategy, travel operations, supplier management, travel policy, cost optimization, traveler experience, risk management, and travel-program performance. The ideal candidate will combine strong corporate travel expertise with commercial awareness, negotiation skills, supplier-management capabilities, data analysis, policy development, and stakeholder leadership. The role will be responsible for managing the organization's corporate travel program from policy development and booking operations through supplier negotiations, expense management, traveler support, compliance, and strategic travel optimization. Key Responsibilities Develop and implement comprehensive corporate travel strategies aligned with organizational objectives, employee needs, cost targets, and business requirements. Establish, maintain, and continuously improve corporate travel policies covering flights, accommodation, ground transportation, business travel expenses, travel approvals, and traveler safety. Manage the end-to-end corporate travel program, including booking, itinerary management, travel changes, cancellations, refunds, traveler support, and post-trip administration. Manage relationships with airlines, hotels, travel-management companies, online booking platforms, car-rental providers, ground transportation companies, travel insurers, and other travel suppliers. Negotiate corporate rates, preferred supplier agreements, discounts, commissions, service-level agreements, and commercial terms. Develop preferred airline, hotel, accommodation, and transportation programs based on traveler requirements, cost efficiency, availability, service quality, and geographic coverage. Monitor corporate travel expenditure and identify opportunities to reduce costs while maintaining traveler satisfaction and business continuity. Analyze travel spending by department, employee group, destination, supplier, route, travel class, accommodation type, and business purpose. Establish and monitor travel budgets, forecasts, spending controls, approval thresholds, and cost-management initiatives. Develop and maintain corporate travel dashboards covering expenditure, savings, booking behavior, policy compliance, supplier performance, traveler satisfaction, and travel volumes. Monitor travel-booking patterns and identify opportunities for advance booking, preferred supplier utilization, route optimization, negotiated-rate adoption, and other cost-saving measures. Ensure corporate travelers receive appropriate support before, during, and after business trips. Establish traveler-service standards covering booking assistance, itinerary changes, cancellations, disruptions, emergency support, and after-hours assistance. Coordinate business travel for executives, senior leadership, project teams, international delegations, conferences, exhibitions, and major corporate events where applicable. Manage complex international itineraries involving multiple destinations, business meetings, events, visas, accommodation, and ground transportation. Work closely with HR and Government Relations teams on travel documentation, visas, work permits, immigration requirements, and international travel procedures where applicable. Develop and maintain travel-risk management programs covering destination risks, travel advisories, emergencies, health and safety considerations, security concerns, and traveler tracking. Establish emergency-response and traveler-support procedures for flight disruptions, natural disasters, political events, security incidents, medical emergencies, and other travel-related disruptions. Monitor international travel regulations, visa requirements, airline policies, destination restrictions, and other developments that may affect corporate travelers. Ensure corporate travel activities comply with internal policies, financial controls, tax requirements, immigration rules, data-protection requirements, and applicable regulations. Collaborate with Finance and Procurement teams to ensure travel expenses, supplier invoices, corporate-card transactions, reimbursements, and travel-related payments are properly managed. Review travel expenses and identify policy exceptions, unauthorized bookings, duplicate transactions, unusual spending patterns, and opportunities for improved compliance. Manage corporate travel technology including online booking tools, travel-management platforms, expense systems, traveler-tracking systems, and reporting tools. Evaluate and implement new travel technologies, automation solutions, artificial intelligence tools, mobile travel applications, and digital traveler services. Maintain comprehensive travel supplier records, contracts, travel policies, traveler profiles, preferred-rate agreements, performance reports, and travel documentation. Conduct regular supplier-performance reviews and ensure service providers meet agreed service levels. Develop traveler-communication programs to ensure employees understand travel policies, booking procedures, safety requirements, preferred suppliers, and available support. Establish and monitor key performance indicators covering travel cost, policy compliance, booking efficiency, traveler satisfaction, supplier performance, savings, and travel-risk management. Prepare travel-program reports, cost analyses, supplier reviews, strategic recommendations, and executive-level presentations. Key Performance Indicators (KPIs) Performance will be measured through a combination of financial, operational, traveler-experience, supplier, and compliance KPIs, including:Total corporate travel spend Travel cost savings Average cost per trip Airfare savings Hotel-rate savings Preferred supplier utilization Advance-booking compliance Travel-policy compliance Online booking adoption Traveler satisfaction Travel-service response time Supplier performance Contract and negotiated-rate utilization Travel expense accuracy Travel budget performance Travel disruption resolution Traveler safety and risk-management performance Travel program ROIAdministrative cost efficiency Candidate Profile The successful candidate should have strong experience in corporate travel management, business travel, travel procurement, travel operations, hospitality, travel consulting, or a related field. Experience managing corporate travel programs across multiple countries, business units, or regions would be advantageous. Experience supporting executive travel, international business travel, large corporate events, project teams, and complex travel requirements would be highly valuable. What You'll Bring Proven experience in corporate travel management, business travel, travel procurement, or a related role. Strong understanding of corporate travel policies and travel-program management. Experience negotiating airline, hotel, transportation, and travel-management agreements. Strong knowledge of international travel requirements, booking processes, and travel operations. Experience managing travel budgets, expenditure, forecasting, and cost-reduction programs. Strong supplier and contract-management capabilities. Experience with corporate booking platforms, GDS systems, travel-management companies, and expense-management tools. Strong understanding of travel-risk management and traveler-support procedures. Experience managing complex domestic and international itineraries. Excellent negotiation, communication, problem-solving, and stakeholder-management skills. Strong analytical and reporting capabilities. Advanced Excel skills; experience with Power BI, Tableau, travel analytics, or similar tools is advantageous. Strong customer-service mindset and ability to support travelers in time-sensitive situations. Highly organized, commercially minded, detail-oriented, and results-oriented. Ability to manage multiple travel requirements and urgent requests in a fast-paced environment. Ability to work independently and effectively within a fully remote environment. Experience working within the UAE or wider GCC corporate travel market is advantageous. Experience supporting multinational organizations is highly desirable.

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About Point FOCUS Mali
UAE, Dubai
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