• Promote and sell tour packages, travel services, hotel bookings, visa assistance, travel insurance, and airline tickets.

• Respond to customer inquiries through phone, email, social media, and walk-in visits.

• Prepare customized travel itineraries based on client requirements and budgets.

• Provide accurate information regarding destinations, travel regulations, and package inclusions.

• Follow up on leads and convert inquiries into confirmed bookings.

• Maintain relationships with existing clients and develop new business opportunities.

• Coordinate with hotels, airlines, transport providers, and other travel partners.

• Process reservations, bookings, payments, and travel documentation.

• Achieve monthly and annual sales targets.

• Keep updated with tourism trends, destination knowledge, and travel industry developments.

• Resolve customer concerns and ensure a high level of service before, during, and after travel.

Desired Candidate Profile

• Preferred Qualifications & Skills

  • Minimum experience in the Travel & Tourism industry (preferred).

  • Strong communication and interpersonal skills.

  • Excellent customer service and relationship management abilities.

  • Knowledge of airline reservations, hotel bookings, visa processing, and travel operations.

  • Ability to handle corporate and leisure travel inquiries efficiently.

  • Strong sales, negotiation, and problem-solving skills.

  • Ability to work independently as well as within a team environment.

  • Well-organized, detail-oriented, and capable of managing multiple tasks simultaneously.

  • Professional appearance, positive attitude, and commitment to service excellence.

  • Fluency in English; additional languages will be considered an advantage.