Mile Café is looking for a smart, organized and proactive Operations & Admin Specialist to support our coffee shop business remotely.

We need someone who can take ownership, follow up with people, and make sure tasks are completed without constant reminders.

Main Responsibilities

• Professional emails with event organizers, partners, and suppliers — written well, sent fast

• HR work: contracts, attendance tracking, payroll preparation, documents

• Lead and follow up with the team daily — you push tasks forward and hold people accountable, so the owner doesn't have to

• Coordinate events and partnerships from first email to execution

• Research anything Mile needs: suppliers, prices, competitors, event opportunities — and come back with clear options, not just links

• See a problem? Flag it. See an opportunity? Suggest it.

• Use AI (ChatGPT, Claude) to work twice as fast — with your own judgment checking everything first

This is a remote, part-time, long-term position.

Requirements

• A finisher: things you own get completed — no excuses, no follow-up needed from above

• Strong researcher: give you a question, you come back with organized findings and a recommendation

• Extremely organized — you have a system, and nothing slips

• Excellent professional English emails

• When work is quiet, you find MORE work, not less