Food Preparation & Kitchen Operations

• Prepare and assemble food products according to standard recipes and procedures.

• Maintain high standards of food preparation, hygiene, cleanliness, and organization at the assigned station.

• Follow proper food hygiene and Clean As You Go practices.

• Follow FIFO (First In, First Out) procedures for prepared, raw, frozen, and dry food items.

• Maintain the required stock of ready-to-serve food, side items, and condiments.

• Perform opening and closing duties as assigned by the Restaurant Manager or Shift Manager.

• Safely operate food preparation equipment and tools.

• Report any equipment breakdowns or malfunctions promptly to the manager.

Customer Service & Order Handling

• Greet customers with a friendly and positive attitude.

• Respond to customer inquiries politely and professionally.

• Take customer orders accurately and efficiently.

• Release and serve orders accurately and completely.

• Attend to customer feedback professionally and report complaints to the manager without delay.

• Provide a positive customer experience while maintaining service standards.

Cashiering & Sales

• Perform cashiering duties according to the restaurant's procedures.

• Handle cash accurately and follow cash-handling policies.

• Promote menu items and promotions through upselling and suggestive selling.

• Thank customers and encourage repeat business.

Cleanliness & Teamwork

• Maintain the cleanliness of the kitchen, counter, dining area, and surrounding areas.

• Use the correct cleaning materials and procedures.

• Cooperate and coordinate with team members to ensure smooth restaurant operations.

• Follow company policies and procedures regarding uniforms, accommodation, and workplace conduct.

• Maintain respectful and professional relationships with colleagues and supervisors.

Desired Candidate Profile

• Previous experience in a fast-food restaurant, QSR, or similar F&B environment is preferred.

• Experience in food preparation, kitchen operations, customer service, or cashiering is an advantage.

• Basic understanding of food hygiene and cleanliness standards.

• Good customer service and communication skills.

• Ability to work effectively in a fast-paced restaurant environment.

• Ability to follow instructions, procedures, and food preparation standards.

• Team player with a positive and professional attitude.

• Willingness to learn and develop through training and hands-on experience.

• Willingness to work rotational shifts, including mornings, evenings, weekends, and public holidays.