Company Description Lutfi Group of Companies is a diversified organization founded in 1971, operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate. The group is known for its commitment to quality, innovation, and entrepreneurship, continually exploring new opportunities in its markets. Its retail and wholesale operations deliver high-standard products that meet varied customer needs, while its manufacturing arm focuses on producing reliable, high-quality goods. Lutfi Group also offers residential and commercial real estate solutions backed by strong market expertise and customer-focused service. The company fosters a culture of collaboration, creativity, and professional growth, encouraging team members to drive excellence across all business units.
Role Description The Ecommerce Coordinator – Electronics is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for managing and optimizing online product listings for electronics, including accurate descriptions, pricing, and digital assets across ecommerce platforms. The coordinator oversees daily online sales activities, monitors inventory and order flow, and collaborates with internal teams to ensure timely fulfillment and high customer satisfaction. Typical tasks include analyzing sales and traffic performance, supporting online promotions, coordinating with marketing and sales teams, and responding to customer inquiries related to ecommerce channels. The role also involves identifying opportunities to improve the online customer journey and contributing to the growth of the electronics ecommerce business.
Qualifications
Candidates should possess strong E-Commerce and Sales skills, with experience managing online product catalogs and driving revenue through digital channels. Candidates should possess solid Analytical Skills, including the ability to interpret sales reports, web analytics, and performance metrics to recommend improvements. Candidates should possess excellent Customer Service capabilities, focusing on responsiveness, issue resolution, and a positive online shopping experience. Candidates should possess clear and professional Communication skills, both written and verbal, for effective coordination with internal teams and external partners. Relevant skills such as attention to detail, proficiency with ecommerce platforms (e.g., marketplaces, online store backends), and basic understanding of digital marketing are beneficial. Prior experience in electronics retail or distribution and familiarity with UAE market dynamics are advantageous. A diploma or bachelor’s degree in Business, Marketing, E-Commerce, or a related field is preferred.