Job description
We are looking for a motivated and responsible Online Sales & E-Commerce Executive to manage our online sales activities and digital platforms.
Key Responsibilities:
- Manage and update our online sales platforms and e-commerce channels.
- Handle customer inquiries, orders, and follow-ups through online platforms.
- Process and monitor online orders from order placement to delivery.
- Upload and update product listings, prices, descriptions, and images.
- Respond to customers professionally and provide product information.
- Follow up with potential customers and convert inquiries into sales.
- Monitor online sales performance and prepare basic sales reports.
- Coordinate with the warehouse and delivery team to ensure orders are processed smoothly.
- Maintain accurate product and customer information across online platforms.
- Identify opportunities to improve online sales and customer engagement.
- Manage social media or other digital channels related to sales, when required.
Skills
- Good communication and customer service skills.
- Basic computer and MS Office skills.