Job Category: NMS & Observability

Job Type: Full Time

Job Location: Dubai, United Arab Emirates

Location: On-site

Experience Required: 2–5 Years

Employment Type: Full-Time

Job Summary

We are seeking a dynamic and detail-oriented Network Monitoring and Observability Engineer with 2 to 5 years of hands-on experience in deploying, configuring, and managing enterprise monitoring frameworks. In this role, you will be responsible for ensuring the high availability, performance, and security of our clients’ complex network infrastructures and cloud environments.

Key Responsibilities

Platform Administration: Deploy, configure, and maintain core Network Management Systems (NMS) and observability tools including Solar Winds, Manage Engine, Whats Up Gold, Nagios, and Datadog. Proactive Monitoring: Set up comprehensive dashboards, alerts, and threshold configurations for servers, network devices, applications, and cloud services to ensure minimal downtime. Incident Response & Troubleshooting: Rapidly triage, investigate, and resolve network anomalies, performance bottlenecks, and infrastructure outages. Performance Tuning: Optimize data collection, reduce alert fatigue, and refine log/metric collection pipelines across diverse enterprise environments. Collaboration & Documentation: Work closely with engineering and support teams to document standard operating procedures (SOPs), architecture topologies, and resolution playbooks.

Requirements & Qualifications

Experience: 2–5 years of dedicated experience in network management, systems administration, or observability engineering. Technical Proficiency: Hands-on expertise with at least two or more of the following or similar platforms:Solar Winds Manage Engine Whats Up Gold Nagios Datadog Core Knowledge: Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, SNMP, BGP, OSPF) and infrastructure monitoring protocols (Syslog, Net Flow, WMI, SNMP traps). Problem-Solving: Strong analytical capabilities with a proven track record of root-cause analysis and proactive issue mitigation. Communication: Excellent verbal and written communication skills in English; ability to collaborate effectively in a fast-paced environment.
What We Offer

Competitive remuneration package. Opportunities for career growth and professional certification support. A collaborative and dynamic work environment.

Interested candidates may share their updated resume along with current and expected salary details.