Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Dubai, United Arab Emirates

Why Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Here, we believe we grow further, together, empowering talented people to innovate, lead, and create meaningful impact while shaping the future of technology.

We're looking for a customer-centric and technically skilled Presales Consultant - Physical Security to join our growing team in the UAE. If you're passionate about security technologies, enjoy solving complex business challenges, and thrive in a consultative environment, this is an opportunity to make a meaningful impact across some of the region's most exciting projects.

As a trusted technical advisor, you'll work closely with our sales teams, channel partners, vendors, and end customers to develop and position best-in-class physical security solutions.

Key responsibilities include:

• Understanding customer business and security requirements and translating them into effective solution designs.
• Providing technical consultation across CCTV, video management systems, access control, analytics, AI-enabled surveillance, and integrated security solutions.
• Delivering product demonstrations, presentations, workshops, and proof-of-concept engagements.
• Supporting sales teams throughout the opportunity lifecycle, including solution design, sizing, bill of materials creation, and technical proposal preparation.
• Collaborating with vendors and internal stakeholders to ensure technically sound and commercially competitive solutions.
• Staying current with emerging technologies, industry trends, and competitive market developments.
• Supporting partner enablement through technical training and knowledge-sharing initiatives.

• Bachelor's degree in Engineering, Information Technology, Electronics, Telecommunications, or a related field.
• Experience in a Presales, Solutions Engineering, Systems Engineering, or Technical Consulting role within the physical security industry.
• Strong knowledge of video surveillance, access control systems, security management platforms, networking fundamentals, and security architectures.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Experience conducting customer meetings, technical workshops, and solution presentations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Relevant vendor certifications within the physical security ecosystem are an advantage.

You are naturally curious, customer-focused, and energized by solving business challenges through technology. You build credibility quickly, collaborate effectively across teams, and confidently guide customers toward the right solution. You balance technical depth with commercial awareness and consistently deliver value throughout the sales cycle.

At Ingram Micro, you'll work with leading technology vendors, innovative partners, and talented professionals across the region. We invest in your growth through continuous learning, challenging projects, and career development opportunities that empower you to advance your expertise and expand your impact.

If you're ready to help organizations create smarter, safer, and more connected environments, we'd love to hear from you.

Let's shape tomorrow.

Your ambition empowers tomorrow's technology, today.

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