A growing organization is seeking a knowledgeable and service-oriented IT Support Specialist to provide technical assistance, troubleshoot system issues, and maintain reliable IT operations. Candidates with strong problem-solving skills and a customer-focused approach are encouraged to apply.

Key Responsibilities

Provide technical support to employees for hardware and software issues.

Install, configure, and maintain computers, printers, and other IT equipment.

Troubleshoot network, internet, email, and system connectivity problems.

Set up user accounts, passwords, and access permissions.

Maintain IT equipment records and support documentation.

Assist with software updates, backups, and basic cybersecurity practices.

Escalate complex technical issues when necessary.

Requirements

Diploma or bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.

Previous IT support or helpdesk experience is an advantage.

Knowledge of Windows operating systems, computer hardware, and basic networking.

Familiarity with Microsoft 365 and troubleshooting tools.

Good communication, organization, and problem-solving skills.

Preferred Skills

Technical Troubleshooting | Hardware Support | Software Installation | Network Support | Microsoft 365 | Helpdesk Assistance | System Maintenance | Cybersecurity Awareness

Category: IT / Computer / Technical Support
Industry: Information Technology / IT Services / Corporate Services

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