Roles and Responsibilities

• Sales Strategy Development:
• Develop and implement strategic sales plans to achieve revenue targets and expand customer base.
• Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.
• Team Leadership and Management:
• Recruit, train, supervise, and motivate the sales team.
• Set sales targets, monitor performance, and provide guidance and support to achieve individual and team goals.
• Conduct regular performance reviews and provide constructive feedback for professional development.
• Customer Relationship Management:
• Build and maintain strong, long-lasting customer relationships.
• Resolve escalated customer issues promptly and effectively to ensure high levels of customer satisfaction.
• Monitor customer feedback and market conditions to anticipate potential issues and proactively address them.
• Sales Operations:
• Oversee daily sales activities, including prospecting, lead generation, and sales presentations.
• Ensure accurate and timely reporting of sales metrics, forecasts, and performance analytics.
• Collaborate with other departments (e.g., service, marketing) to align sales strategies with overall business objectives.
• Product and Service Knowledge:
• Stay updated with the latest automotive industry trends, products, and services offered by the car service station.
• Train sales team members on product features, benefits, and competitive advantages to enhance sales effectiveness.
• Budgeting and Financial Management:
• Prepare and manage the sales department budget.
• Monitor expenses and analyze financial performance to optimize profitability and cost-effectiveness.
• Compliance and Standards:
• Ensure compliance with company policies, procedures, and industry regulations.
• Maintain high standards of ethical conduct and integrity in all sales and customer interactions.

Skills

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
• Masters will be an addition.
• Proven experience as a Sales Manager or similar role in the automotive industry.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong leadership, interpersonal, and communication skills.
• Excellent negotiation and decision-making abilities.
• Proficiency in CRM software and Microsoft Office Suite.