Roles & Responsibilities:
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Skills
Preference:
- Arabic Speakers preferred
- Immediate Joiners
- Ability to multi-task, prioritize, and manage time effectively
Qualifications:
- Bachelor’s Degree
- Proven experience as a Call Centre Agent
- Excellent communication and presentation skills
Benefits:
- Employment Visa
- Medical Insurance