Call Center

  • Manage inbound and outbound calls in a timely manner.
  • Analyze client requirements and offer the best possible solution or information.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Refined communication skills with an ability to persuade customers.
  • Flexibility and openness to innovation and improvement.
Post date: 29 August 2024
Publisher: Bayt
Post date: 29 August 2024
Publisher: Bayt