Jobs / Call Center Jobs / Call Center Representative

Call Center Representative

lxbfYeaa - UAE - Dubai United Arab Emirates
Employment: Full Time
  • Manage inbound and outbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Previous experience in a customer support role.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
Apply on the Job Website
Post date: 31 August 2024
Publisher: Bayt
Post date: 31 August 2024
Publisher: Bayt