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Customer Service Executive

ََََ - UAE - Dubai United Arab Emirates
ََََ
Employment: Full Time
  • Identify and assess customers’ needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Well-versed in handling digital tools and modern computer hardware.
Apply on the Job Website
Post date: 4 September 2024
Publisher: Bayt
Post date: 4 September 2024
Publisher: Bayt