Call Center Agent

ََََ - UAE
ََََ
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • provide information to the customer about our products and create lead using proper lead type.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt