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Call Center Representative

UAE
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Previous experience in a customer support role.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt