Our client is a
renowned luxury floral boutique that epitomizes opulence and elegance. Specializing in the delivery of fresh flowers, long-life roses, and exquisite gifts, we have established a reputation for offering the finest floral arrangements and exceptional service.
They are currently looking for a Retail Supervisor for their store at Mall of Emirates,
Dubai.
Key Responsibilities:
- Team Management:
- Plan and implement weekly schedules for optimal store coverage.
- Conduct team briefings and monitor personal presentation and compliance with company policies.
- Evaluate team performance and enhance selling techniques.
- Sales and Commercial:
- Support the team in achieving sales targets and maintaining sales momentum.
- Address challenges in meeting sales goals and monitor Retail SOPs.
- Assist in creating in-store displays to elevate the boutique's image.
- Customer Focus:
- Collaborate with the team to create floral arrangements aligned with client requirements.
- Ensure adherence to customer service standards, including a welcoming atmosphere.
- Manage product pricing and presentation.
- Inventory and Stock Control:
- Monitor inventory levels and report shortages.
- Implement ordering procedures for flowers and supplies.
- Manage cash transactions and oversee cash deposits.
- Administrative Duties:
- Comply with opening and closing SOPs.
- Complete reports such as Daily Sales and Attendance in a timely manner.
Qualifications:
- Proficient in Microsoft Excel, PowerPoint, and Word.
- Strong communication and interpersonal skills.
- Leadership and organizational abilities.
- Fluent in English and Arabic; floristry skills are a plus.
- Experience with luxury brands preferred.