Description

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Senior Associate

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

To provide secretarial support to 3 - 5 allocated partners, directors/critical role, on full time basis and adhoc coverage as assigned by the Office Manager or EA Manager.

Responsibilities

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Financial

• Adhere to budget
  
  

Customer

• Diary management
• Extensive management of online diaries, book appointments and arrange meetings, updates as required
• Ensure Executive/s get to meetings on time with appropriate documentation
• Act as back up in managing other Executives’ and Principals’ diaries when their EAs are not available
• Call management
• Handle and screen calls for Executive/s
• Take and pass messages to Executive/s in a timely manner
• Email management
• Monitor Executives’ email inboxes when they are out of the office or at meetings and taking action as necessary
• Client relationships
• Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
• Assist other EAs during busy periods
  
  

Internal Process

• Meetings
• Pro-active planning for meetings and follow up actions (documents, papers needed…)
• Organise local internal and external meetings, including organising catering, IT requirements etc
• Meet and greet visitors
• Partner and Executive general admin
  
  

Education

• Bachelor’s degree
  
  

Language

• Proficiency in spoken and written English, Arabic is an advantage
  
  

Overall Experience

• 3 +years’ experience in an administrative role
  
  

Specific Experience

• Experience with a professional services firm preferred
  
  

Knowledge and Skills

• Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
• Good oral and written communication skills
• Good interpersonal skills
• Must possess a professional telephone manner
• Demonstrated ability to work under pressure
• Demonstrated team player and dedication to provide high level of service
• Must possess a warm, friendly and professional demeanor
  
  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date