Job Overview:

We are seeking a highly organized and detail-oriented Administrative Assistant to support our finance, administrative, and customer service operations. This role will involve managing essential tasks related to financial administration, marketing, and customer service coordination. The ideal candidate will ensure smooth and efficient administrative functions across various departments.

Key Responsibilities:

Finance Support:

·     Payment Release Management

·     Supplier Invoice Review

·     Commission and Salary Approval

·     Freelancer Payments

·     Stock Control: raw material for production and packaging

·     Procurement Oversight

Administrative Tasks:

·     Maintain calendar of all administrative deadlines and proactively manage these

·     Holiday Scheduling and Approval

·     Record-Keeping for all administrative tasks

Customer Service Coordination:

·     Coordinate customer service activities with the support team.

·     Issue Monitoring and Resolution

Marketing Support:

·     Website traffic monitoring: engagement, traffic sources

·     Advertising Coordination: Meta ads, Google Ads, Pinterest ads, and TikTok ads. Provide monthly input on strategy and performance.

·     Email Campaign Insights

Qualifications:

·     Bachelor’s degree in Business Administration, Finance, or a related field (preferred).

·     Proven experience in administrative or finance support roles.

·     Familiarity with financial management and invoice processing.

·     Proficient in using Zoho suite of tools, and Microsoft Office Suite.

·     Strong organizational and multitasking abilities.

·     Excellent communication and interpersonal skills.

Skills and Attributes:

·     Attention to Detail: Precise and accurate with financial and administrative tasks.

·     Problem Solver: Capable of resolving customer service and technical issues.

·     Team Player: Works well across departments, including finance, marketing, and IT.

·     Adaptability: Able to handle ad-hoc requests and adapt to shifting priorities.

This role covers a wide range of tasks that involve financial oversight, customer service, administrative support, and coordination with internal teams. This job description can be customized further based on specific company requirements.