Call Center

UAE
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Ability to multi-task.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt