Job Purpose:

To manage the reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Admin Manager.

Functional Roles and Responsibilities

 

• Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller

and transfer the calls to the relevant personnel in the office.

• Control the distribution of access cards for the visitors and maintain a register to log in the details

• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping

standards are adhered to represent an appropriate corporate image.

• Ensure that all equipment / furniture are always in proper working condition and impeccably maintained.

• Coordinate and manage room bookings (Business centre and L&D) in an efficient and prompt manner

Skills

Education/Certification and Continued Education

 

• High School Certificate

 

Knowledge and Skills

 

• Course in telephone handling skills an advantage

• Exposure to multicultural environment

• Well-groomed with pleasant personality

• Excellent communication skills