About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Ring every doorbell, every day.

What you'll do:

Team Noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Complete shift management for the assigned shifts
• Roster Management and its adherence
• For Delivery staff in the assigned shift
• For logistics associate in the shift
• For core colleagues and temp staff in the assigned shift
• Ensuring timely putaway and pickup of stock transfers
• Adherence to all warehouse SOP’s in case of excess/shortage or damages recd in
• transfers
• Timely response on transfers pre-alerts from source warehouse
• Ensuring minimal delivery breaches and timely handover of orders to drivers
• Ensure timely customer complaint resolution
• Be responsible for the health and safety of the staff present in the shift
• Must have the ability to handle any crisis via escalation management
• Submit timely end-of-the-shift reports and ensure 100% cash collection closure
• Training of core colleagues and DAs on the relevant processes
• Customer-initiated returns - ensure CIR’s are picked up and processed as per policy
• Send shift end report for all the activities done
• Follow up with relevant 3rd party vendors directly for any concerns or absenteeism

What you'll need:

• Min graduation degree
• Command over Excel/Google Sheets
• Previous knowledge of inventory management preferred
• Previous experience in the logistics sector preferred
• Knowledge of English & Arabic preferred

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.